With the change in our work social life routines, there have also been changes in fringe benefits. While psychological safety is the focus of all companies and employees in the new period, the Employee Assistance Program is one of the most valuable and advantageous side benefits an employee can have.
People’s 24/7 psychological support by phone, short-term counseling and referral service.
Online group sessions in case of internal trauma (occupational accident, sudden death, natural disaster, etc.).
Online video psychological counseling service on counseling issues that require follow-up.
Psychology interviews for the employees of the institution, consisting of trend application topics.
Employee Assistance Program is a corporate psychological counseling service. It is designed with the fact that each employee is essentially a “person”. Within the scope of the Employee Assistance Program, not only your employees but also the families of your employees can benefit from this service, and they can receive psychological support 24/7 by contacting our expert psychologists instantly over the phone. Clients do not share their personal data in the Employee Assistance Program, which is based on confidentiality. They can talk to our psychologists about everything they need without waiting.
Free Psychological Counseling Line for Employees
In the Employee Assistance Program, the service is provided by the employee’s employer.
The Employee Assistance Program is free of charge to employees.
On the 0850 line, which is specially charged to your company, all your employees and family members can access our psychological counselors instantly and free of charge through the relevant line.
The Employee Assistance Program is designed to be accessible from anywhere in the world, regardless of time and place: whenever and wherever you need support, we’re there!
The Employee Assistance Program is an independent, impartial, source of advice and support from your company.
Each person may need psychological support at different times and situations. Therefore, your employees and family members can access our service 24/7 and meet with our expert psychologists, regardless of time and place.
Why is Sento Preferred in the Employee Assistance Program?
With our background and experience in the field of psychology, we believe that every situation that affects human psychology should be handled and resolved end-to-end. That’s why we care about the psychological health of your employees and family members. Within the scope of the Employee Assistance Program, we help them solve the psychological conditions that occur in home, work and social life, sometimes affecting work performance and sometimes social life, within the framework of “confidentiality”.
All services included in the Employee Assistance Program are provided by a team that has the title of “psychologist”, has professional knowledge, and will comply with ethical and confidentiality rules.
People who want to receive psychological counseling services through the Employee Assistance Program by phone are not obliged to identify themselves or the institution they work for.
There is no need to create an appointment. As soon as the call falls into the system, after dialing in accordance with the instructions given in the welcome announcement, the client is instantly transferred to psychological counselors and a completely anonymous interview is carried out.
Psychological counseling by phone is a completely confidential service.
Your psychological counselor does not share that you have access to program support; the organization you work for does not have access to this information.
Our privacy guidelines are key to the success of the Employee Assistance Program. Because when employees are sure that they will not be informed about how many times they have called the organization they work for or what they have applied for, they feel more confident about benefiting from the program and expressing their emotional distress or concerns.
Wherever, whichever shift, with whomever, and whatever job they may be working, being there for them the moment they need someone to talk to.
When you contact Sento, our Customer Support Representative will be the first to contact you. A program specific to the institutional structure will be designed by conducting a needs analysis of your institution. After sharing the phone number allocated to your institution with you, your employees will participate in a digital training on how to get support from us and will have details via e-mail. With the phone number and password we provide, your employees will be able to start receiving psychological counseling whenever they need it.
You can contact our psychologists by calling within the scope of the Employee Assistance Program on the phone number allocated to your institution, without having to make an appointment.
Sento Employee Assistance Program is a professionally impartial source of information, advice and support. It is a service provided 24/7. For this reason, your employees can access our psychologists from anywhere and at any time when they need them. We know that everyone may need psychological counseling at different times and on different topics.
You can get psychological counseling on marriage-family, child-adolescent, work-life and all individual issues.
This is a completely confidential service. That’s why no one can know you’re getting psychological counseling. Your institution or third parties are not informed about you or the consultancy you receive.
The Employee Assistance Program is a short-term and solution-oriented psychological counseling service. Our expert psychologists are competent to help quickly identify your need with their experience and can easily perform the necessary guidance.
In cases where it is necessary to follow up, our psychologists can refer you to our online video service psychologist and help you with how to access this service. The same psychologist will be following you in online video counseling. If necessary, you can be referred to a physician by a psychologist.
Frequently Asked Questions and answers about Employee Assistance Program.
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